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Useful information

Time is precious. So that you don’t waste any of it searching, you’ll find all the important information about your stay at Arpuria here. Compact, informative, and sexy. You’ll see.

At Arpuria, we take pride in being a family-run establishment, and St. Anton is not just our location but our home. The ambiance and tranquility of our Hidden Luxury Mountain Home are of utmost importance to us. Before you make your booking, we kindly request you to consider that even after the liveliest après-ski adventures or nights out, we highly value considerate behavior within our establishment - towards other guests, our family, our staff, and our Hidden Luxury Mountain Home.

How do I get to St. Anton am Arlberg?

It’s easy to get to St. Anton. If you’re travelling by train, we’ll pick you up at the train station in St. Anton and provide you with a shuttle service free of charge. All major international long-distance and express trains stop in St. Anton. If you’re travelling by car, you can reach us safely all year round. Simply click on the route planner and you’ll receive your tailored directions. Please note that the “Vignette” toll sticker is mandatory on all Austrian motorways and winter tyres are required from 1 November onwards.

Where can I park and are there enough parking spaces?

During your stay, you can park your car in the hotel's own car park. We’ll be happy to take care of parking for you.
Please note that we only have limited parking spaces available. Parking spaces are allocated on a first come first serve basis.

Are children welcome at Arpuria?

At Arpuria, we warmly welcome guests aged 14 and above! Our hotel is a place of relaxation and indulgence, and we want to ensure that all our guests can enjoy a peaceful and restful time with us. Therefore, we have chosen to establish an age limit of 14 years to maintain the serene atmosphere in our luxury retreat.

What is the cancellation policy?

No one knows what the future holds. But one thing you can easily avoid are cancellation fees in the event that you have to change your holiday plans. Our Arpuria tip: Take out travel cancellation insurance. The Austrian hotel and contract regulations provide for the following cancellation costs:

  • up to 3 months before arrival – free cancellation
  • up to 1 month before arrival – 50% cancellation costs
  • up to 1 week before arrival – 70% cancellation costs
  • in the week of arrival – 90% cancellation costs

Please note: The cancellation costs are calculated using the total rate of your booking.

Can my dog join me at my hidden luxury mountain home?

We regret that no pets are allowed at Arpuria.

How can I buy vouchers?

Would you like to give the gift of precious moments at Arpuria? Nothing could be easier! Arpuria offers a variety of vouchers – from wellness treatments to value vouchers. Click here, print at home, wrap them up, and share the joy!

Where is your partner restaurant Q – Taste the night?

Q is located just 900 metres away from your hidden luxury mountain home (a 15-minute walk to the centre of St. Anton).

When is Aria Spa open?

Here’s a quick overview of the opening times:

  • Pool: from 7.30 a.m. to 8 p.m.
  • Sauna area: from 2 p.m. to 8 p.m.
  • Fireplace lounge: from 9 a.m. to 8 p.m.

Would you like a soothing massage or a revitalising beauty treatment? The Arpuria reception team will be happy to advise you!

Can I use the Aria Spa before check-in or after check-out?

Did your journey go more smoothly than expected? Fantastic! Your suite at Arpuria isn’t ready for you yet? Then you can use Aria Spa free of charge while waiting for your room. Is there one thing you’re especially hoping for on your day of departure: not to go home just yet? Then take advantage of Aria Spa indulgence plus (without room) for €25.00 per adult. You can immerse yourself in the spa area for the whole day and recharge your batteries at the afternoon buffet. That way, you can start your journey home relaxed and full of energy. All stress-free (and hopefully traffic-free, too).

I’d like to go tobogganing. Where can I get a toboggan?

You can easily hire toboggans at all three sports shops near the Nassereinbahn cable car. If you wish, the Nassereinbahn cable car will take you and your toboggan to the start of the toboggan run.

Where can I store my skis?

Ski storage is reserved for you directly at the Galzigbahn cable car valley station with Arpuria partner Intersport Arlberg. Carrying skis around everywhere – no, thank you!

You’ll also find a heated ski room for your equipment at your hidden luxury mountain home.

Which is the closest ski slope?

There are winter ski resorts, and then there’s St. Anton. The closest place where you can access winter skiing fun or summer hiking enjoyment is the Galzigbahn cable car valley station in the centre of St. Anton. A total of 300 kilometres of pistes await you in the St. Anton ski resort as well as an extensive hiking network through the Tyrolean

Après-ski in St. Anton – how do I get back to Arpuria?

Until 6 p.m., we’ll bring you back with the hotel shuttle. After that, it’s best to take a taxi. Our tip: taxi firm “Der Antoner”.

How much is the deposit?

We’ll let you know how much the deposit is in your booking confirmation. You can easily pay the deposit by credit card or bank transfer. You can then pay the remaining amount at the hotel.

When will my room be ready for me?

Your suite or room will be ready for you from 3 p.m. on the day of your arrival. Please vacate your suite or room by 11 a.m. on the day of your departure.

How can I pay at Arpuria?

Of course, we accept all common Maestro, debit, and credit cards, or you can also simply pay by bank transfer. Please check the foreign limit of your cards before starting your journey.

Bank details

Raiffeisenbank Arlberg Silvretta
IBAN: AT77 3624 8000 0085 0651

Where can I get my ski pass or summer card?

The Arpuria reception team will issue your ski pass or summer card directly at the reception. No need to stand in line!

I’ll be arriving in my electric car. Where can I charge it?

A charging station is available for you at Arpuria (for a fee).

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